Miraestels Website General Terms and Conditions
1.1 These terms and conditions govern the commercial relationships between INTERNACIONAL DE LICENCIAS Y MODA, S. L. the owner of www.miraestels.comwebsite (hereinafter, “INTERLIMSA”) and its Clients.
1.2 With the online purchase of any of our products and / or services the customer fully and unreservedly accepts these General Terms and Conditions for each product or service (hereinafter the “Agreement”), accepting both parties the possibility of its execution, by any means admitted in law.
2. WEBSITE OWNERSHIP
In compliance with Article 10 of Law 34/2002, of July 11, of the Information Society Services and Electronic Commerce (LSSICE), we provide the “general information” which includes data identification of this WEBSITE’s owner:
Company name: INTERNACIONAL DE LICENCIAS Y MODA, S. L.
Contact address: C/Raset, 47-49, Local 1, 08021 Barcelona
Address:C/Raset, 47-49, Local 1, 08021 Barcelona
Tax ID (NIF):B-58412651
Phone: +34 93 215 06 30
Registered in:Registro Mercantil de Barcelona, tomo 35.277 folio 126 hoja b-70.452
3.1 An individual of legal age or a legal entity duly represented that fully accepts the Agreement (hereinafter the “Client”). Acceptance is the essential requirement to be registered as Client for the service and for those telematic services that require it.
3.2 Minors shall not be admitted as Clients. The Client declares on his/her sole responsibility that he/she is of legal age, able to accept these conditions and that all the information provided on the client’s personal circumstances is a true statement.
3.3 The Client manifests and warrants that he/she is competent to sign the Agreement; or their agents or representatives acting on their behalf are sufficiently competent to. When accepting the Agreement, he/she is to be bound by its terms and conditions.
4. SUBJECT MATTER OF THE CONTRACT
4.1 The agreement involves the provision of different products and / or services to the WEBSITE users in order to be marketed by the WEBSITE under the terms established in these conditions and indicated in the WEBSITE.
4.2 Customer acknowledges and accepts that INTERLIMSA has the exclusive responsibility of organizing the contents of the users on its WEBSITE.
4.3. Customer agrees that INTERLIMSA can adapt the services under this agreement to technological advances or other products of similar or higher-end functionality, without entailing substantial contractual modification of the contracted services.
4.5 Characteristics of the services and / or products offered by INTERLIMSA:
The description of the products and / or services offered by INTERLIMSA are disclosed when purchasing in the WEBSITE:www.miraestels.com
5. VALIDITY AND LANGUAGE
5.1The Agreement shall enter into force and take full effect from the time that the acceptance by the Client occurs. To that effect, INTERLIMSA shall send a confirmation email to the address specified by the Client within twenty-four (24) hours following receipt of the acceptance.
5.2The Agreement will be entered into in Spanish, Catalan and English.
6. PRECIO Y FORMA DE PAGO
6.1 Prices applicable to each service will be posted on the WEBSITE and applied automatically in the last phase of the contractual process.
6.2 The prices are indicated for each service and they do NOT include Value Added Tax (Impuesto sobre el Valor Añadido) (VAT / IVA) or other taxes that may be applicable, and in any case they will be expressed in Euros (€).
6.3 All the payment methods accepted by INTERLIMSA at all times will be shown on the WEBSITE; INTERLIMSA reserves the right to modify, expand or reduce payment methods at any time.
7.1 If you are not satisfied, and since it is a long-distance sale, you can return the products purchased on www.miraestels.com, filling out the voluntary dismissal document that can be downloaded from the following link:
To exercise the right of withdrawal, you must notify your decision to withdraw from the agreement by an unequivocal statement (e.g a letter sent by mail, fax or email) for example using the document that we offer.
7.2 In all cases, the products must be in perfect conditions, in its original packaging and with manuals, accessories or promotional gifts, if any, included. The deadline to request a refund is in the next fourteen days after the client receives the order.
7.3 The cost of returning the order in case of exercising the right of withdrawal is paid by the customer.
7.4 We will refund all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a shipping method other than the least expensive type of standard delivery we offer) without undue delay and in any case no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this agreement. We proceed to carry out such reimbursement using the same payment method used by the client for the initial transaction, unless the client have expressly provided otherwise; in any case, it will not incur any fees as a result of repayment.
7.5 Regarding the acquisition of web services (not products), the users having contracts for the provision of services that have already begun using the service will not enjoy the right of withdrawal. From the moment in which a user accesses the service it shall be deemed that the service has begun to be provided and, therefore, the user may not exercise the right of withdrawal. Thus, if the user has already accessed with the passwords provided by the software for the first time, he/ she cannot enjoy this right.
8. PRODUCT WARRANTY
8.1 The warranty period is two years from the delivery of the product, and it does not include the defects caused by neglect, beatings, misuse or tampering, improper installations not performed by authorized technical services where appropriate, etc. and materials that are worn from use.
8.2 Unless proven otherwise, it will be presumed that lack of conformity that become apparent within six months after the delivery of the product, even if it is new or second hand, already existed when the product was delivered, unless this presumption is incompatible with the nature of the product or the nature of the lack of conformity.
8.3 INTERLIMSA reserves the right to request an official service of the brand to verify the origin of the problem. In case it is a defect caused by misuse, repair will be billable. In those circumstances that it is justified the application of the warranty, we will opt for repair, replacement of the article, rebate or refund under the terms established by law.
9. SHIPPING COSTS
Shipping costs and / or management are not included in the price and will be shown before checkout, according to the shipping address for each order. Shipping costs to the Canary Islands, the Balearic Islands, Ceuta, Melilla and areas outside the European Union Customs Union do not include costs (tariffs) on imports, which will be paid in cash on arrival by the receiver of the goods. You can see what kind of fees will be applied on the following link of the Tax Office:
10. CONTRACTING PROCESS
10.1 To order you should enter to www.miraestels.comand get register as user filling out the electronic form at all times it appear on the WEBSITE and following the instructions therein. Upon registration, and to proceed with the purchase of the products, you must add the product you wish to purchase to the cart according to the indications listed on the screen, and filling out the order form provided for this purpose and then validating it. The prices and offers presented on the WEBSITE are valid exclusively for online orders made in www.miraestels.com. All prices published on our website do not include VAT.
10.2 The validation of the order by the client expressly implies knowledge and acceptance of these General Terms and Conditions as part of the agreement. Unless proved otherwise, the data recorded by INTERLIMSA constitutes proof of all transactions between INTERLIMSA and its customers. INTERLIMSA archive the electronic document formalizing the agreement and it will be accessible if the client requests to us.
10.3 Once the purchase is made and in the shortest time possible, always before 24 hours after the execution of the purchase, the Customer Service of INTERLIMSA will send by e-mail the proof of purchase. If you do not agree with the data provided in the confirmation you can request the amendment of the same or the cancellation of the agreement.
10.4 INTERLIMSA will issue paper bill, which will arrive with your order once it has been shipped from our warehouse.
11. PRODUCT AVAILABILITY
The selection of products offered in www.miraestels.comis valid as long as the products are visible on the WEBSITE, within the limits of available stock. Since it is an electronic commerce, the stock is updated online, so it could happen that during the purchase process the stock is depleted and, therefore, in these cases, the sale cannot be finished.
12. SHIPPING METHODS AND DELIVERY TIMES
12.1 Products are shipped to the shipping address added when ordering. In the case of making an order of several items with different availabilities, the deadline for shipping will take into account the longer delivery scheduled. In exceptional cases, www.miraestels.comreserve the right to break down the order, sending the available items and leaving those not available for a second shipment. In this case, the second shipment will be made at no additional cost. We offer different shipping methods for you to receive your order in the most comfortable way and suitable to your needs.
12.2 All orders are received at the latest within 30 calendar days from the order confirmation, unless force majeure or reasons beyond INTERLIMSA’s control. We have chosen a well-known courier company for the transportation and delivery of the products. In the event that the client detects a problem when the order is delivered (damaged packaging, undelivered or damaged products) he/she must indicate it in writing on the delivery note of the carrier, and send an email to firstname.lastname@example.org seven days after receipt. Any return of damaged items and claim of missing item will be accepted, if it has not been communicated within the deadline.
13. PAYMENTS & REIMBURSEMENTS
Reimbursement will be made through the means of payment used in the purchase, except in the case of paying cash on delivery. In this case, the return will be made by bank transfer.
14. PERSONAL DATA PROTECTION AND CONFIDENCIALITY
The personal information you provide will be used only to process your order and to offer optimum service and quality. We will only treat the personal data provided to us. With the registration, you authorize us to treat your data for the stated purposes.
When you get registered you assure us that you have the legal capacity necessary to contract. In the event that a person does not hold such capacity, he/she is prohibited from purchasing products and / or services offered on the site.
INTERLIMSA guarantees the confidentiality and security of your personal data when they are processed to the extent that it has implemented the treatment policies and security measures that are concerned in Article 9 of Law 15/1999, of 13 December on the Protection of Personal Data and which is regulated in detail by Royal Decree 1720/2007 of 21 December. The policies and security measures implemented in INTERLIMSA prevent alteration, loss or unauthorized use of their personal data.
All information provided by users through registration or by filling out forms on the Website must be truthful. For these purposes, the user guarantees the authenticity of all data communicated as a result of filling out the necessary forms for subscription services. Likewise, it is your responsibility to keep all information provided to INTERLIMSA constantly updated so that it responds at all times to the actual situation of the user. The user is solely responsible for any false or inaccurate statements made and the damage caused to INTERLIMSA or others for the information provided.
You can exercise your rights of access, rectification, cancellation and opposition to INTERLIMSA sending an email to email@example.com the terms and conditions provided in the Organic Law 15/1999, of December 13 of Protection of Personal Data and in the Royal Decree 1720/2007 of 21 December.
15. GOVERNING LAW AND JURISDICTION
15.1 These terms and conditions are subject to the Spanish law.
15.2 For the resolution of any dispute or litigation arising in connection with the performance of the contract, the Courts of Barcelona will be competent.
16. ACCEPTANCE OF TERMS AND CONDITIONS
The acceptance of these General Terms and Conditions by the User is an essential and mandatory precondition to purchase products and / or services on www.miraestels.com. The User declares, under his/her responsibility, to have read these Website General Terms and Conditions of use and about the services offered in full, and accepts them.